Privacy Policy

Sewing Done Wright views the protection of individual privacy as critically important. We do not sell, share or distribute data to anyone without their expressed consent. It is our goal at Sewing Done Wright to remain an industry leader in bridal services, formal wear services, tailoring, alterations & repairs, while maintaining our commitment to these standards.

Forms

When you submit data through a form such as the one found on the contact page, that information is save in a database. This information is used to contact potential clients and/or employees. If you would like your form submission information removed, please contact us at (412) 202.2734. For more information, or if you have questions or concerns regarding Sewing Done Wright ‘s Privacy Policy, please call (412) 202.2734 at any time.

Cookie Policy

To make our website work properly, we place small data files called cookies on your device. We use cookies to enhance your visit to our site.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

Site Preferences Cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details examples of third party cookies you might encounter through this site.

This site uses Google Analytics, one of the most widespread and trusted analytics solutions on the web, which helps us to understand how you use the site and gives us ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit, so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of sites to continue to produce engaging content. These analytics cookies track things such as how long you spend on the site or pages you visit which helps companies understand how to improve the site for you.

This website can use Google remarketing, Facebook remarketing, Twitter remarketing and other remarketing services to advertise on third party websites (including Google) to previous visitors to our site. Third-party vendors, including Google, Facebook and Twitter use cookies to serve ads based on someone’s past visits to this website. Any data collected will be used in accordance with our own privacy policy and Google, Facebook and Twitter privacy policies. You can set preferences for how Google advertises to you using the Google Ad Preferences page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are testing new features cookies may be used to ensure that you receive a consistent experience whilst on the site which ensures we understand which optimizations our users appreciate the most.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Instagram, Twitter, Facebook, LinkedIn, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

Cookie-related information is not used to identify you personally.

How to Control Cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Sewing Done Wright LLC – Terms and Conditions

Last Updated Date: SEP 17, 2026
These Terms and Conditions (“Terms”) govern your use of the services provided Sewing Done Wright LLC (“we,” “us,” or “our”), including our website, in-store services, and any related communications. By using our services, you agree to be bound by these Terms.

1. Services Provided

We provide tailoring, alteration, repair, and related services for clothing and garments, including but not limited to everyday clothing, formal wear, bridal wear, suits, dresses, jackets, pants, hems, zippers, resizing, and other garment modifications.

Our services may include alterations, repairs, resizing, adjustments, hemming, zipper replacement or repair, garment fitting, bridal alterations, formal-wear alterations, and other tailoring services requested by the customer.

For alteration and repair services, we will assess the garment and, where applicable, provide an estimate based on its condition, construction, materials, and the work required. In some cases, an accurate estimate may not be possible without physically examining and fitting the garment. We will discuss the recommended work and obtain the customer’s approval before proceeding with the services requested.

2. Estimates and Payment

Alteration and repair estimates are based on our initial inspection and assessment of the garment. The actual cost may vary if additional damage, defects, construction issues, or additional alteration requirements are discovered during the work.

If additional work is required beyond the original estimate, we will communicate the additional work and associated costs to the customer and obtain approval before proceeding, were reasonably possible.

Fees for alterations, repairs, tailoring, fittings, consultations, and other services are due according to the terms provided at the time the service is arranged. Certain services may require payment or a deposit before work begins.

For garments submitted for alteration, repair, or fitting, customers should provide accurate information regarding the garment’s known condition, previous alterations, modifications, stains, damage, or other relevant conditions.

3. Garment Condition

Customers are responsible for providing accurate information about the condition of any garment submitted to us for alteration, repair, or other services.

Garments may be affected by age, fabric type, construction, previous alterations, wear and tear, stains, damage, improper care, and other existing conditions. During an inspection, fitting, alteration, or repair, additional conditions or issues may become apparent that were not visible during the initial assessment.

We will take reasonable care when handling garments entrusted to us. However, we cannot be responsible for pre-existing damage, hidden defects, deterioration, fabric weakness, color fading, stains, wear and tear, or conditions that were not reasonably discoverable before or during the initial assessment.

Certain fabrics, embellishments, seams, zippers, buttons, and other garment components may be fragile or weakened due to age, wear, previous alterations, or manufacturing defects. While reasonable care will be taken, alterations or repairs may reveal or worsen pre-existing weaknesses that could not reasonably be identified beforehand.

Where additional issues are discovered that may materially affect the recommended work or cost, we will communicate those issues to the customer and, where applicable, obtain approval before proceeding with additional work.

4. Alteration and Repair Warranty

Any warranty or guarantee applicable to an alteration or repair service will be based on the specific service performed and the terms communicated to the customer at the time of service.

Any applicable warranty is generally intended to cover defects in workmanship directly related to the alteration or repair performed by us. It does not cover damage resulting from accidents, improper handling, misuse, neglect, improper laundering or cleaning, normal wear and tear, fabric deterioration, or subsequent alterations or repairs performed by another party.

The warranty does not apply to pre-existing conditions, defects, fabric weaknesses, or damage unrelated to the work performed.

To request warranty-related service, the customer may be required to return or present the garment to us for inspection, along with proof of the original service where applicable.

5. Limitation of Liability

To the fullest extent permitted by applicable law, our liability for any damages arising out of or relating to our services is limited to the amount paid by the customer for the specific alteration or repair service giving rise to the claim.

We are not liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of use, loss of income, or other indirect losses arising from the alteration, repair, or handling of a garment.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

6. Unclaimed Garments

If you fail to pick up your completed garment within 90 days after we notify you that it is ready, we may consider the garment abandoned.

We will make reasonable efforts to contact you by phone or email before considering a garment abandoned.

After the applicable 90-day period, we may sell, donate, or otherwise dispose of an unclaimed garment to the extent permitted by applicable law to recover unpaid charges, storage costs, or other costs associated with the garment.

Customers are responsible for providing accurate and current contact information so that we can notify them when their garment is ready for pickup.

7. SMS/Text Messaging
   We use SMS/text messaging through our point-of-sale (POS), to communicate with you regarding appointment reminders, repair updates, and, with your express consent, occasional promotional offers relevant to your device or repair history.

• Consent: By providing your mobile phone number and opting in to receive SMS messages from us, you consent to receive text messages from Sewing Done Wright for the specified purposes. You may provide consent verbally
• Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. Doing so will remove you from all SMS campaigns managed through our POS provider.
• For Help: Reply HELP or contact us at (412) 202-2734 or info@sewing-donewright.com
• Message Frequency: Message frequency varies. You will primarily receive messages related to scheduled appointments and updates on the status of your repairs. We will send promotional messages sparingly and only to those who have explicitly opted in.
• Message and Data Rates May Apply: Message and data rates may apply. Check with your mobile carrier for details.
• 10DLC Compliance: We are committed to complying with all applicable 10DLC (10-Digit Long Code) regulations and guidelines through SMS services.
• Permitted Message Types: We only send the following types of SMS messages:
• Appointment Reminders: Notifications about upcoming scheduled appointments.
• Repair Updates: Updates on the status of your device repair (e.g., diagnostic complete, parts ordered, repair completed).
• Missed call: If we miss a call from you, we’ll drop you a message
• Review request: If we have completed a repair, we request you share your feedback on our Google profile.
• No Sharing of Information: We will not share your mobile number with any third party for their own marketing purposes.

8. Governing Law
   These Terms shall be governed by and construed in accordance with the laws of the State of PAwithout regard to its conflict of law principles.
9. Dispute Resolution
   Any dispute arising out of or relating to these Terms shall be resolved by relevant regulations in PA.
10.  Entire Agreement
    These Terms constitute the entire agreement between you and us relating to our services and supersede all prior or contemporaneous communications and proposals, whether oral or written.
11. Severability
    If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
12. Changes to These Terms
    We may update these Terms from time to time. We will post any changes on our website and update the “Last Updated Date” at the top of this document. Your continued use of our services after the posting of changes constitutes your acceptance of the updated Terms.
13. Contact Us
    If you have any questions or concerns about these Terms, please contact us at:Sewing Done Wright LLC
    3392 Saxonburg Boulevard, Unit 420, Glenshaw, Pa. 15116
    (412) 202-2734

info@sewing-donewright.com

Please find the Privacy Policy template below.

 

Sewing Done Wright LLC – Privacy Policy

Last Updated Date: SEP 17, 2026
This Privacy Policy describes how Sewing Done Wright LLC (“we,” “us,” or “our”) collects, uses, and shares personal information of users of our services, including our website, in-store services, and communications, including SMS/text messaging.

1. Information We Collect
We collect the following types of information:

• Personal Information: This includes your name, address, phone number, email address, and payment information (credit card details are processed securely through our payment processor and are not stored by us).
• Garment and Service Information: When you submit a garment to us for tailoring, alteration, repair, fitting, or other services, we may collect information related to the garment, such as its type, condition, measurements, requested alterations or repairs, previous alterations or modifications, and other information necessary to provide the requested services.
• Service Information: This includes details about the alterations, tailoring, repairs, fittings, or other services requested, the services performed, materials or components used where applicable, and the service cost.
• Communication Information: Records of communications we have with you, including emails, phone calls, and SMS/text messages (managed via RepairDesk, as described below).
• Website Usage Information: If you use our website, we may collect information about your browsing activity, IP address, browser type, and operating system.

2. How We Use Your Information
   We use your information for the following purposes:

• To provide our services: This includes providing tailoring, alterations, garment repairs, fittings, bridal alterations, formal-wear services, communicating with you about your service, and processing payment.
• To communicate with you: This includes sending you appointment reminders, repair updates, and responding to your inquiries.
• To improve our services: We may use your information to analyze trends, identify areas for improvement, and develop new services.
• For marketing purposes: With your consent, we may send you promotional offers and information about our services.
• To comply with legal obligations: We may be required to disclose your information to comply with legal obligations, such as court orders or subpoenas.
• To protect our rights and interests: We may use your information to protect our rights and interests, such as to prevent fraud or enforce our terms and conditions.

3. Sharing Your Information
   We may share your information with the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who assist us with providing our services, such as payment processors, shipping companies, and IT support providers.
• (SMS/Text Messaging): Your mobile phone number and related information are shared with our point-of-sale provider for the purpose of managing SMS/text messaging communications as described below.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. SMS/Text Messaging (Managed via RepairDesk)
   We use SMS/text messaging through our point-of-sale (POS) provider to communicate with you regarding appointment reminders, updates on repair progress, missed calls or request for a review.

• Consent: By providing your mobile phone number and opting in to receive SMS messages from us, you consent to receive text messages from Sewing Done Wright LLC for the specified purposes. You may provide consent verbally.
• Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. Doing so will remove you from all SMS campaigns managed through our POS provider.
• Message Frequency: Message frequency varies. You will primarily receive messages related to scheduled appointments and updates on the status of your repairs.
• Message and Data Rates May Apply: Message and data rates may apply. Check with your mobile carrier for details.
• 10DLC Compliance: We are committed to complying with all applicable 10DLC (10-Digit Long Code) regulations and guidelines.
• Permitted Message Types: We only send the following types of SMS messages:
• Appointment Reminders: Notifications about upcoming scheduled appointments.
• Service Updates: Updates regarding the status of your tailoring, alteration, or repair service (e.g., service received, alterations in progress, or garment ready for pickup).
• Missed call: If we miss a call from you, we’ll drop you a message
• Review request: If we have completed a repair, we request you share your feedback on our Google profile.
• No Sharing of Information: We do not share your personal information, including your email address or mobile phone number, with any third parties/affiliates for marketing or promotional purposes. Any other mention of data sharing in this agreement excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Other Tracking Technologies 
We may use cookies to improve your experience on our website. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use cookies to remember your preferences, track your browsing activity, and personalize your experience. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a more extended retention period is required or permitted by law.
7. Your Rights
You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Opt-out of marketing: You have the right to opt out of receiving marketing communications from us at any time.

To exercise these rights, please contact us using the contact information below.

8. Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the “Effective Date” at the top of this policy. Your continued use of our services after the posting of changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Sewing Done Wright LLC
3392 Saxonburg Boulevard, Unit 420, Glenshaw, Pa. 15116
(412) 202-2734

info@sewing-donewright.com